Refund Policy

Doing our best to serve you!

 

Actor Refund Policy

Actors who purchase a membership are eligible for a full refund within 7 days of the issued payment. We will consider a refund after 7 days of your original purchase under the following conditions:

  • You have made the purchase by mistake and have not yet used the product.
  • The membership is defective, and you have worked with CallBoard support to fix the problem, and the problem is still not fixed or it can’t be fixed.
  • The membership lacks one or more advertised features.

Reoccurring subscription payments follow the same format as above. 

To submit a refund request please contact support.

Director Refund Policy

Directors who purchase a membership are eligible for a full refund within 7 days of the issued payment. We will consider a refund after 7 days of your original purchase under the following conditions:

  • You have made the purchase by mistake and have not yet used the product.
  • The membership is defective, and you have worked with CallBoard support to fix the problem, and the problem is still not fixed or it can’t be fixed.
  • The membership lacks one or more advertised features.

Reoccurring subscription payments follow the same format as above.

To submit a refund request please contact support.

Featured Audition Refund Policy

Directors who purchase a “Featured Audition” are eligible for a full refund within 3 days of the issued payment. We will consider a refund after 3 days of your original purchase under the following condition:

  • The featured post is not displaying correctly, and you have worked with CallBoard support to fix the problem, and the problem is still not fixed or it can’t be fixed.

3 days is our time limit because of the high amount of traffic to our site and the number of actors who will view your audition.

To submit a refund request please contact support.

Physical Product Refund Policy

Physical products purchased from CallBoard Corp. are eligible for a full refund within 30 days of your original purchase. Refunds will be issued after returning the product to CallBoard Corp. for the following reasons:

  • You have received the clothing product in the mail and it does not fit.
  • The product is defective and does not work correctly or is damaged.
  • The product lacks one or more of the advertised features.

All physical products must be mailed back to us (in proper condition) in order to receive a refund.

CallBoard Corp. Mailing Address:
2279 N University Pkwy
STE 105
Provo UT, 84604

For more information please contact support.

Other Digital Refund Policy

Other digital products purchased from CallBoard Corp. are eligible for a full refund within 7 days of your original purchase. We will consider a refund after 7 days of your original purchase under the following conditions:

  • You have made the purchase by mistake and have not yet used the product.
  • The product is defective, and you have worked with CallBoard support to fix the problem, and the problem is still not fixed or it can’t be fixed.
  • The product lacks one or more advertised features.

To submit a refund request please contact support.

Pin It on Pinterest